/ Terms & Conditions
Free home delivery when you spend HK$350 or more. A HK$50 delivery charge is applicable to purchases under than HK$350.
Delivery will be arranged in 5 – 7 working days after the order has been confirmed.
All orders will be delivered as scheduled and to the best of our ability. We aim to deliver the goods when there is somebody in, anyhow in any case if no one is available to receive the delivery, order(s) will be returned to our warehouse, therefore re-delivery fees $50 will be applied.
All orders are subject to confirmation of final availability and reserve the right to reject the order in the event that any of the products or services requested is unavailable. In the event that we are unable to fulfil any of the products or services in your order, we will notify you by phone or email before delivery.
The delivery service is only available in Hong Kong. There is no overseas delivery.
In the event of any disputes, and/or inconsistency between the English and Chinese versions, the English version shall prevail and Fair Taste reserves all the rights for the final decision.
Delivery will be delayed if a typhoon signal No.8 is raised or a black rainstorm warning is in effect or such other weather conditions whereby delivery is considered unsafe.
Orders deliver to Hong Kong’s Non-Industrial / Commercial Locations or Hong Kong’s Remote Areas will be subjected to HKD30 service charge (paid by the receiver on delivery), and require an additional working day for the delivery.
Non-Industrial / Commercial Property refers to location for residential purposes.
Non-Industrial / Commercial Property within remote area is subject to HKD30 Remote Area Surcharge only.
RETURN & REFUND POLICY:
Due to the nature of the products and for safety and hygiene reasons, we do not accept returns, unless the item is damaged, faulty or wrongly delivered.
In the event that an item is eligible for return, please email your contact information and reason of return to firstname.lastname@example.org within 7 days of receiving your order.
All returns must be authorized by us before sending the item back. Fair Taste is not responsible for return shipping, nor any fees associated with return shipping.
As the parcel remains your responsibility until we receive it, remember to retain proof of postage / drop-off, so if your parcel gets lost in the mail, you will be able to send us proof that you’ve mailed the parcel. We are not responsible for delayed or lost packages.
Items must be returned in their original condition, and accompanied by their original tags. You will receive a confirmation once we received your returned item, and we will refund you by your original payment method. Original delivery charges are not refundable. Please note that items returned damaged or do not comply with the returns policy will not be refunded.
All items will be inspected on return. We try hard to accept all returns, but in the rare event that an item is returned to us in an unsuitable condition or is incomplete, we will not be able to offer a refund or replacement.
Sale of Alcoholic Beverages Policy
We do not sell alcohol to persons under the age of 18. By using this site, you swear and affirm that you are over the age of 18. It is your responsibilities to ensure that any alcoholic beverage delivered based on address information provided by you will not be consumed by anyone under the age of 18. If you do not agree with these conditions of use, please do not use this site. If you intentionally or unintentionally misrepresent your age in order to provide alcohol to a person under the age of 18, we may prosecute you fully to the extent allowable by law.
貨物會在訂單付款確認後 5 – 7 個工作天內安排送出。
本公司絕不售賣酒精類飲品予 18 歲以下的人士。在瀏覽本網站時,閣下必須保證已年滿 18 歲或以上。任何於網上訂購酒精類飲品的顧客皆有責任確保商品不會被 18 歲以下人士飲用。如果你不接受這條款,請不要使用我們的網站。如果你有意或無意誤導我們你的真實年齡,本公司可能會依從法律程式處理。